The Kryon app does not automatically reconnect after a drop — you reconnect manually. If drops happen often, the cause is usually the underlying network or device, not the VPN itself.
Common causes
Weak signal
Mobile data with poor signal, or Wi-Fi at the edge of range, drops packets. The VPN tolerates some packet loss, but at a certain point the tunnel times out. Move closer to the router or switch to mobile data with stronger signal.
Server issue
If a single server keeps dropping you, switch to a different one. The app will avoid recently-failing servers if you use Smart Connect.
Kill Switch (iOS / macOS only)
Kill Switch blocks all traffic when the VPN drops, so apps don't briefly use your real IP. Enable in Settings → Kill Switch.
It's currently available only on iOS and macOS. On Android and Windows the OS-level VPN-always-on (Android) or firewall rules (Windows) cover similar use cases.
When Kill Switch is on and the VPN drops, you'll lose internet entirely until you reconnect — that's the intended behavior.
How to debug
If drops keep happening:
- Try a different server (or use Smart Connect)
- Try a different protocol or transport (Settings → Protocol)
- Test on a different network (Wi-Fi vs mobile data) to rule out the network itself
If drops happen every few minutes on every server and every protocol, contact support with: device, OS version, network type (Wi-Fi/mobile), country, and how often it drops.