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How does Smart Connect (Best Server) work?

2 min read

Smart Connect — also shown as Best Server in the app — picks a server for you automatically based on a score combining latency, current load, and recent reliability.

How servers are scored

Each candidate server is evaluated on a few signals:

  • Geographic proximity — closer servers usually mean lower latency
  • Latency — measured round-trip time from your device to the server
  • Current load — how busy the server is right now
  • Reliability — recent connection history for your account

The combination produces a single score, and Smart Connect picks the server with the best one.

How failed servers are handled

If a server fails to connect for you, Smart Connect skips it for a short period and then gradually returns it to the candidate pool. A server that just failed will not be picked on the next attempt, but it is not removed permanently.

When Smart Connect runs

Two ways to use it:

  • Tap Best Server at the top of the server list — explicit
  • Implicit: if you fail to connect twice in a row to the same country, the app shows a Smart Connect banner suggesting it pick instead

The app does not silently override your manual choice. If you picked a country, it stays picked.

Smart Connect vs picking manually

Use Smart Connect when:

  • You don't need a specific country
  • A server you usually use is slow or failing
  • You're in a region where some servers are blocked — Smart Connect avoids the unreachable ones

Pick manually when:

  • You need a specific country (streaming, local services, geo-restricted sites)
  • You want to lock to one server for a session

What Smart Connect doesn't do

  • It doesn't pick across protocols — protocol stays as you set it in Settings → Protocol
  • It doesn't run while you're connected — it only picks at connection time
  • It doesn't share data outside your device for the scoring; latency probes go from your device to candidate servers